Privacy Policy

In the course of conducting our business, CITE may collect a range of personal information including names, titles, email addresses, telephone numbers and residential or business mailing addresses. We will only use the personal information you provide to contact you with general or personalised service-related notices and promotional messages.

This means we may send you updates, resources, marketing or promotional materials and other relevant information such as program or event offers or to correspond directly with you in relation to our business. We will not share your contact details or personal information with another party.

For more detailed information, we request you read below. It’s important that you know how we deal with your private information and if you have any questions please send an email to or via mail to PO BOX 1039, NEWPORT 3015 Victoria Australia.

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) which you submit via the contact and opt-in forms; payment details should you purchase from us online (including credit card information), and any comments, feedback, product reviews, recommendations and personal profiles provided by you.

In addition to your name, email and message, when you fill out a contact form on our website, the database will also store the time and date and IP address of when the form was submitted.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services;
  2. To provide our website Users and clients with ongoing customer assistance and technical support;
  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional message;
  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  5. To comply with any applicable laws and regulations.

Our website is hosted on secure servers based in high-security data centres in Brisbane, Sydney and in Victoria, Australia. Your data is stored on secure, state of the art databases.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our terms and conditions, applicable laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

When you subscribe to one of our email lists, your personal details (name and email address) are stored on Mailchimp, a contact and marketing platform which is GDPR compliant. Please rest assured that we never share your data with anyone else.

Cookies: We use standard WordPress cookies to improve your user experience on this website.

If you don’t want us to process your data anymore, please contact us at  or send mail to PO BOX 1039, NEWPORT 3015 Victoria, Australia.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at  or send us mail to PO BOX 1039, NEWPORT 3015 Victoria, Australia.